Friday, July 10, 2009

MGT502- Organizational Behaviour 9th july page 2

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Question No: 17 ( Marks: 1 ) - Please choose one
Trust and trustworthiness affect a leader’s access to:




►Dedication and achievement
►Persuasion and control
►Power and influence
►Knowledge and cooperation

Question No: 18 ( Marks: 1 ) - Please choose one
Power can be defined as:



►The ability to influence the behavior of others
►The right to influence the behavior of others
►The actualization of the dependency of others
►Downward influence on one’s followers

Question No: 19 ( Marks: 1 ) - Please choose one
One reacts to _____ power out of fear of the negative consequences if one fails to comply.



►Legitimate
►Coercive
►Punitive
►Referent

Question No: 20 ( Marks: 1 ) - Please choose one
Which of the following is least likely to create dependency?



►Scarcity of resources
►Non substitutability
►Power legitimacy
►Supply and demand

Question No: 21 ( Marks: 1 ) - Please choose one
Activities that influence the distribution of advantages and disadvantages within an organization are known as:





►Human resources
►Political behaviors
►Influential power moves
►Interactive initiatives

Question No: 22 ( Marks: 1 ) - Please choose one
Which of the following is NOT considered one of the potential sources of conflict?



►Too much communication
►Value similarities
►Too little communication
►Jurisdictional ambiguity

Question No: 23 ( Marks: 1 ) - Please choose one
The focus of relationships in distributive bargaining is:



►Accommodation
►The long term
►The short term
►Lose-lose

Question No: 24 ( Marks: 1 ) - Please choose one
Which one of the following dichotomies of organizational structure specifically defines where decisions are made?



►Complexity/simplicity
►Specialization/enlargement
►Formalization/in formalization
►Centralization/decentralization

Question No: 25 ( Marks: 1 ) - Please choose one
Which of the following organizational design superimposes product or project based design on existing function-based design?
►Matrix Structure
►Functional Structure
►Divisional Structure
►Holding structure

Question No: 26 ( Marks: 1 ) - Please choose one
A bureaucracy is characterized by all of the following EXCEPT:



►Highly routine operating tasks
►Formalized rules and regulations
►Decentralized decision making
►High work Specialization

Question No: 27 ( Marks: 1 ) - Please choose one
How do most employees react to job enlargement efforts?




►Unqualified approval
►Somewhat enthusiastically
►With a lack of enthusiasm
►The reaction tends to be mixed

Question No: 28 ( Marks: 1 ) - Please choose one
Which one of the following can impact international business operations by its affect on business hours, holidays, and days of rest?

►Paralanguage
►Communication barriers
►Religion
►Cultural knowledge

Question No: 29 ( Marks: 1 ) - Please choose one
Essential elements of TQM include all EXCEPT:
►Analysis of customer quality needs
►Benchmarking
►Rewarding
►Standards

Question No: 30 ( Marks: 1 ) - Please choose one
Focusing on controlling or eliminating stressors that might provoke the stress response is called:
►Managing stress
►Stress Prevention
►Job stress
►Stress management

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