Wednesday, July 8, 2009

ENG301- Business Communication 7th july page 3

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Question No: 26 ( Marks: 1 ) - Please choose one
Claim letter is also called:

► Complaint letter
► Adjustment letter
► Credit refusing letter
► Collection letter

Question No: 27 ( Marks: 1 ) - Please choose one
Complaint letter should be called----------------.

► persuasive letter
► claim letter
► inquiry letter
► sales letter

Question No: 28 ( Marks: 1 ) - Please choose one
In letter refusing adjustment, the point of view of a reader should be-------------.

► opposed
► ignored
► supported
► refused

Question No: 29 ( Marks: 1 ) - Please choose one
Collection letter should be written with the assumption that most people will:

► Pay
► Not pay
► Delay
► Ignore

Question No: 30 ( Marks: 1 ) - Please choose one
While drafting a letter which thing should we ignore?

► Be Specific.

► Avoid general objectives.

► Be as clear as possible about the kind of opportunity and industry you’re looking for.
► We can talk in a difficult language


Question No: 31 ( Marks: 2 )
What is case study research?
Question No: 32 ( Marks: 2 )
What today’s employer do seek in job applicants?

Question No: 33 ( Marks: 2 )
What is the purpose of memo?

Question No: 34 ( Marks: 3 )
How do we write short quotations in a thesis paper?

Question No: 35 ( Marks: 3 )
Why is it important to analyze your purpose and audience in resume writing?


Question No: 36 ( Marks: 3 )
Write a note on the tone of a memorandum.


Question No: 37 ( Marks: 5 )
Write a note on five types of work place powers.

Question No: 38 ( Marks: 5 )
Write a note on chronological resume.

Question No: 39 ( Marks: 10 )
You are employed in a local insurance company. The personnel manager, being concerned about poor staff morale following the closure of a small nearby branch and redundancies in 2 others, has asked the office supervisor to look into the problem. Assuming that you are the office supervisor, write a memorandum to personnel manager outlining problems and setting out proposals for raising staff morale.



Question No: 40 ( Marks: 10 )
Elaborate the concept of documentation present in your course.


Regards Vuhelps


Assambly

Kindly do make vuhelps your default page and keep viewing it to get up to date information about current fresh exams. Also follow the blog. Send your papers to make them here uptodate at vuhelps@gmail.com or feel free to call at 03455242488

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